SUPPLY CHAIN MANAGEMENT STRATEGIES AND PERFORMANCE OF HUMANITARIAN ORGANIZATIONS IN NAIROBI CITY COUNTY, KENYA

Ruth Wambui Ng’ang’a, Dr. Duncan Ndung’u Nderui

Abstract


Performance involves all processes, operations and human aspect of the organization, strategies are used to improve performance in organizations. This study examined supply chain management strategies and performance of humanitarian organizations in Nairobi City County. The specific objectives were to establish how supplier relationships and inventory management affect performance of humanitarian organizations. The theories that supported this study include competence theory and lean theory. Descriptive research design was used with questionnaire as the instrument for data collection. Reliability of the study instrument was established using Cronbach Alpha, internal consistency method. Validity of the research instrument was determined using content, face and construct validity. The target population was  200 humanitarian organizations in Nairobi City County. The unit of observation was one procurement manager from each organization. The study conducted a census on all the humanitarian organizations. Data was analyzed using SPSS version 28 and presented in form of frequencies, descriptive and inferential statistics which was used to derive conclusions. The study conducted a multiple regression analysis to determine the relationship between supply chain management strategies and performance. The study concluded that supplier relationships have a significant positive influence on the performance of humanitarian organizations in Nairobi City County. The study also concluded that inventory management has a significant positive influence on the performance of humanitarian organizations in Nairobi City County. The study recommends competency contribute to effective supply chain management and improve organizational performance. In addition, the study recommends adoption of inventory management technologies which can lead not only to reductions in inventory levels in the supply chain, but also to secondary savings arising from simplification of systems and procedures to improve performance of humanitarian organizations.

 

Key Words: Supply Chain Management Strategies, Supplier Relationships, Inventory Management, Performance of Humanitarian Organizations


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