Eunice Kanini Matheka, Dr. Anne Marie Wairimu Mungai


Project integration management involved coordinating certain aspects such as stakeholder demands, customer expectations, and activities to successfully implement a project. Project integration management practices can contribute to efficient and effective implementation of projects.  The main objective was to determine the effect of project integration management on performance of digitalized projects in telecommunications industry in Nairobi City County, Kenya. The specific objectives were to examine effect of integrating project knowledge and managing project work on performance of digitalized projects in telecommunications industry in Nairobi City County, Kenya. The study was guided by knowledge management theory and resource dependency theory. The study adopted a descriptive survey design. The unit of analysis was 12 main mobile money transfer projects implemented by three telecommunication companies in Kenya. The study unit of observation was 15 program managers, 70 project coordinators, and 180 project staff. Sampling while the project coordinators and project staff was sampled using simple random sampling.  Yamane 1967 formula was used to sample 160 respondents selected using stratified random sampling. The study used questionnaires to collect data. The pilot was conducted with 25 staff from the telecommunication firms. The study used content and construct validity. Reliability was measured using Cronbach's Alpha Coefficient with a cut of point of 0.7. The data was analyzed analysis using Statistical Package for Social Sciences (SPSS) Version 28. The study used descriptive and inferential statistics. Data was presented in tables.  Findings show that; there is a strong significant relationship between integrating project knowledge and performance of digitalized projects was (r= 0.904, p-value=0.000) and a strong significant relationship between managing project work and performance of digitalized projects was (r = 0.926, p-value=0.000). The study recommendations are project scope changes must be understood by the project managers as well as all parties involved, project team members should not only share their own knowledge but also facilitate access to their informal knowledge networks and communities of practice, work   breakdown structure should be well documented to guide the project activities, and there should be a well-documented process of monitoring overall project performance.


Key Word: Project Integration Management, Integrating Project Knowledge, Managing Project Work and Performance of Digitalized Projects

Full Text:



Aghania, V. & Ramzani, S. (2019). Impact of Communication through Collaboration on Building Project Performance in Indonesia. International Journal of Mechanical Engineering and Technology, 10(3) 1773-1780

Ahmed, A. (2019). Critical Success Factors and Implementation of Capital Expenditure Projects of Telkom Kenya Limited Within Nairobi City County, Kenya. Unpublished Masters Thesis, Kenyatta University.

Ali, I. Musawir, A. & Ali, M. (2018). Impact of knowledge sharing and absorptive capacity on project performance: the moderating role of social processes. Journal of Knowledge Management,2(6)

Alzara, M. (2022). Exploring the Impacts of Change Orders on Performance of Construction Projects in Saudi Arabia. Advances in Civil Engineering,

Antonelli, C. & Colombelli, A. (2018). External and internal knowledge in the knowledge generation function. Industrial and Innovation, 22( 4) 82-108,

Atwa, F., & Mudi, B. I.(2019). Influence of monitoring and evaluation planning on performance of water supply projects in Kakamega county, Kenya. Unpublished Masters Thesis, University of Nairobi.

Boruett, K. & Musembi, A. (2022). Project Integration Management and Implementation of Mobile Telecommunication Network Projects in Kenya. Business Information Review, 39(3) 69-82

Cerchione, R., & Esposito, E. (2017). Using knowledge management systems: A taxonomy of SME strategies. International Journal of Information Management, 37(1), 1551-1562.

Chin, R. (2019). The role of effective communication in change management. Journal of Business Strategy, 40(6), 13-20.

Dalkir, K. (2017). Knowledge Management in Theory and Practice. 1st ed.). Routledge.

Ebekozien , A. & Aigbavboa , C. (2022). Integrated project delivery in the Nigerian construction sector: an unexplored approach from the stakeholders’ perspective. Engineering, Construction and Architectural Management, 4(6)

Ellemers, N. (2021). Science as collaborative knowledge generation. British Journal of Social Psychology, 60(1), 1-28

Githinji, N. (2022). Project Management Knowledge and Project Success among Religious Institutes of the Catholic Church in Kenya: A Case of Nairobi Archdiocese. Unpublished Masters Thesis, Africa Nazarene University

Hall, D. & R. Levitt (2018). “Which Project Integration Strategies Deliver High Performance Projects?” In: CIFE Technical Report #TR225

Ifran, M. &Khan, Z. (2021). Role of Project Planning and Project Manager Competencies on Public Sector Project Success. Sustainability 13(3), 1421

Kinyua, E., Ogollah, K. & Mburu D. (2015) Effect Of Risk Management Strategies on Project Performance of Small and Medium Information Communication Technology Enterprises in Nairobi, Kenya. International Journal of Economics, Commerce and Management, United Kingdom, 3(2), 1-30

Kirima, L. & Munyori, A. (2019). The Role of Integrated Change Control in Project Success within the Telecommunication Industry in Uganda: A case of Airtel Networks LTD, Uganda. Business and Economic Research, 9 (2)18-32

Kwofie, T., Aigbavboa, C. & Matsane,Z. (2017). Collaborative Practices In South African Construction Project Delivery. International Journal of Construction Supply Chain Management, 7(2)39-55

Löfgren, P. & Eriksson, P.E. (2019) Effects of collaboration in projects on construction project performance. In: Dainty, A. (Ed) Procs 25th Annual ARCOM Conference, 7-9 September 2009, Nottingham, UK, Association of Researchers in Construction Management, 595-604.

Mburia, G., & Bett, S. (2020). Knowledge Management Practices and Project Performance in Tharaka Nithi County, Kenya. International Journal of Business Management, Entrepreneurship and Innovation, 2(4), 1-15.

Mohammed, S. & E. Elshaikh (2017). Factors causing variation orders in building projects in khartoum state-Sudan. International Journal Engineering Science Research. Technology 6(2)

Muhamad, H. & Mohammad, M. (2018). Impact of Design Changes Iinn Construction Project. Iskandar Campus

Musa, M., Birma, A. & Ibrahim, I. (2021). Impacts of change management practices on construction project performance in Bauchi State, Nigeria. Journal of Construction Project Management and Innovation, 11(2), 36–48

Mwangi, W. & Yusuf, M. (2022). Project Scope Management and Successful Implementation of Infrastructural Health Program In Nairobi County. International Journal of Management and Commerce Innovations, 10(11) 140-148)

Ngatia, C. N. (2016). Institutional Determinants of Participatory Monitoring and Evaluation Systems Implementation among Community Based Development Projects in Kibera Slum, Kenya.

Niemelä, E. (2022). The Process of Managing Change in Projects. Unpublished Thesis, University of VAASA

Nzuki, M. (2020). Effect of Selected Factors on Implementation of Capital Expenditure Projects of Airtel Kenya Limited Within Nairobi County – Kenya. Unpublished Masters Thesis, United States International University Africa

Ochenge, M. D. (2018). Project Management Practices and Performance of Road Infrastructure Projects Done By Local Firms in the Lake Basin Region, Kenya. Doctoral dissertation, Kenyatta University.

Pedrini, M., & Ferri, L. M. (2019). Stakeholder management: a systematic literature review. Corporate Governance. The International Journal of Business in Society, 19(1), 44-59.

Rumenya, H., & Kisimbi, J. M. (2020). Influence of Monitoring and Evaluation Systems on Performance of Projects in Non-Governmental Organizations: A Case of Education Projects in Mombasa County, Kenya. Journal of Entrepreneurship and Project Management, 5(2), 46-66.

Tuloli, Y., Utiarahman, A. & Palilati, P. (2021). Analysis of causes and impact of variation order in the education building project in gorontalo province. IOP Conference Series: Materials Science and Engineering, 1098(2)

Uwanyirigira, V. & Rusibana, C. (2020). Determinants of Project Scope and Project Performance: A Case of Huguka Dukore Akazi Kanoze Project. International Journal of Scientific and Research Publications (IJSRP). 10(11). 1098-1114

Waithera, S. L. & Wanyoike, D. M. (2015). Influence of project monitoring and evaluation on performance of youth funded agribusiness projects in Bahati Sub-County, Nakuru, Kenya. International Journal of Economics, Commerce and Management, 3(11), 375

Wambua, C. M. (2019). Monitoring and Evaluation Practices and Perfomance Of County Funded Education Projects in Makueni County, Kenya. Doctoral dissertation, Kenyatta University


  • There are currently no refbacks.