Nancy K. Nyangena, Dr. Anne Marie Wairimu Mungai


The general objective of the study was to establish the effect of project communications management on sustainability of affordable housing programs in Nairobi City County, Kenya. The specific objectives are to examine the effect of communication channel, and communication system on sustainability of affordable housing programs in Nairobi City County, Kenya. The study will used a descriptive research design. The target population was 11 affordable housing programs in Nairobi City County. The sample size frame was 11 project supervisors, 64 national housing projects staff, 11 contractors, 11 chief engineers, 88 project steering committee members. The current used primary data. A pilot was conducted with 10 percent of the sample hence 18 project professionals. Content and construct validity was used in this study.  Cronbach’s Alpha Coefficient was used to test reliability. Descriptive and inferential statistics were analyzed using SPSS Version 28. According to findings, there is a moderate significant relationship communication channel  and program sustainability   (r=0.456, p=0.045), and a strong significant relationship between communication system and program sustainability (r=0.625, p=0.000). The study recommendations are; the managers should adopt communication channels that are easily accessible by the intended recipients and government should invest  in an effective  information communication management system to promote  effective integration of information and feedback from all the channels of communication

Key Words: Project Communications Management, Communication Channel, Communication System, Sustainability, Affordable Housing Programs 

Full Text:



Abraham, K. (2019). The Effect of Project Communication Management on Project Performance. Unpublished Master’s Thesis, Addis Ababa University

Achar, M., Chebii, P. & Mugo, J. (2021). The Role of Communication Channels on Implementation of Housing Construction Projects in Nairobi County, Kenya. African Journal of Education, Science and Technology, 6(3), 282-298.

Ajongbah, A. (2019). An Assessment of Project Communications Management in the Ghana Land Administration Project Phase II (LAPII). Unpublished master’s Thesis, Kwame Nkrumah University of Science and Technology

Ali, S. (2016). The Influence of Internal Communication Channels on Performance in Nonprofit Organizations in Somalia. Unpublished master’s Thesis. United States International University- Africa

Aminah, S. (2016). The application of participatory communication in the implementation of small farmers’ empowerment program. Jurnal Bina Praja: Journal of Home Affairs Governance, 8(1), 135-148

Bery, B., Otieno, A., Waiganjo, E. &Njeru, A. (2015). Effect of Employee Communication on Organisation Performance: in Kenya’s Horticultural Sector. International Journal of Business Administration, 6(2),138-145

Bibri, S. E., & Krogstie, J. (2017). Smart sustainable cities of the future: An extensive interdisciplinary literature review. Sustainable Cities and Society, 31, 183-212.

Binder, J. (2015). An investigation into the requirements and practices for global project management in the information systems department of a global organization. Heriot-Watt University

Butt, A. Naaranoja, M.& Savolainen, J. (2016). Project change stakeholder communication. International Journal of Project Management,34(8),57-95

Gamil, Y. & Abd, I. (2023). Studying the relationship between causes and effects of poor communication in construction projects using PLS-SEM approach", Journal of Facilities Management, 21(1) 102-148

Ganiyu, O. (2016). Strategy to Enhance Sustainability in Affordable Housing Construction in South Africa. Unpublished Master’s Thesis, Cape Peninsula University of Technology

Gikam, M. & Karanja, J. (2019). Determinants of Sustainability of Funded Housing Projects in Nairobi City County – Kenya. International Journals of Academics & Research, 1(4) 249-255

Guuru, T. W. (2021). Effect of communication strategies on the successful implementation of programmes at the International Livestock Research Institute, Kenya. Unpublished Thesis, Strathmore University.

Hysa, B. & Spalek, S. (2019). Opportunities and threats presented by social media in project management. Heliyon. ;5(4)

Ikediashi, D.I. & Ogwueleka, A.C. (2016). Assessing the use of ICT systems and their impact on construction project performance in the Nigerian construction industry. Journal of Engineering, Design and Technology, 14(2)252-276.

Ilieva-Koleva, D., & Kasamska, R. (2017). Establishment of successful strategies for project communications management. Rhetoric and Communications E-journal, 29, 1-13.

Jhingan, N., Vasnani, V. U., Lim, C. S., Arora, N., Rao, E. V., & Mongia, A. (2016). U.S. Patent No. 9,503,280. Washington, DC: U.S. Patent and Trademark Office

Katerega, S. & Sebunya, K. (2017). Project Communication a Dimension for Improved Project Performance: The Case of Selected Public University Projects. Journal of Resources Development and Management, 30(1)77-84

Mavuso, N. & Agumba, J. (2016). Factors of Communication Management for Successful Project Delivery in the Swaziland Construction Industry, 7(2) 19–21

Mehibel, M. (2018). Sustainable Housing Design and Development in Relation to the City of Jijel, Algeria. Doctoral thesis, University of Huddersfield.

Mmbughu, E. (2015). Assessing the Influence of ICT on Project Management Team Performance: A Case of Selected Tanzania Federation of Cooperative Projects, Dar Es Salaam. Unpublished master’s Thesis, The Open University of Tanzania

Mnkandla, E. (2018). A review of Communication Tools and Techniques for Successful ICT Projects. The African Journal of Information Systems, 6(1)

Muszynska, K. (2015). Communication management in project teams - Practices and patterns. Management, Learning and Knowledge. Joint International Conference, Bari, Italy, 27-29 May, pp. 1359-1366

Odhiambo, A. A., Ouko, R. A. & Muhoho, J. (2020). Communication as a driver of performance of projects in Kenyan commercial banks. International Academic Journal of Information Sciences and Project Management, 3(6), 100-112

Parham, S. & Li, Y. (2018). Study of the Effects of Communication Management on Infrastructure Projects in Jamaica. Advances in Economics, Business and Management Research, 58(1)451-459

Pivec, M. & Maček, A. (2019). Employment background influence on social media usage in the field of European project management and communication. Journal of Business Research 94:280–289

Salzer, C. (2016). Sustainability of Social Housing in the Urban Tropics. Unpublished Phd Thesis, Chalmers University of Technology

Tankard, M. E., & Paluck, E. L. (2016). Norm perception as a vehicle for social change. Social Issues and Policy Review, 10(1), 181-211.

Zulch, B. (2016). Leadership Communication in Project Management. Procedia - Social and Behavioral Sciences, 119(1), 172–181


  • There are currently no refbacks.