SUPPLY CHAIN RESILIENCE MANAGEMENT AND PERFORMANCE OF PRIVATE HOSPITALS IN NAIROBI CITY COUNTY, KENYA

Joseph Kioko Mutuku, Dr. Anthony Osoro

Abstract


The purpose of the study was to establish the relationship between supply chain resilience and performance of private hospitals in Nairobi City County, Kenya. The specific objective were: vulnerability resilience, and operations resilience respectively. The research study used descriptive research design, where both qualitative and quantitative research were applied. The target population was 322 respondents from the concerned departments in Nairobi city county, Kenya. The researcher carried census survey since respondents are manageable. The research technique was stratified random sampling techniques with different stratus 10% (32) of the respondents were pilot tested for validity and reliability of the research instrument. Data was analyzed using descriptive statistics and inferential statistics with the help of Statistical Package for Social Science version 28 and the same is presented in a form of tables and figures. The pilot study was carried out to validate the research instruments and make any necessary adjustment before the actual data collection. The results of pilot were over 0.7 for reliability and 0.5 for content validity, hence acceptable. The study concludes and recommends that there was strong relationship between supply chain resilience and performance of private hospitals in Nairobi City County, Kenya.

Key Words: Supply Chain Resilience, Performance of Private Hospitals, Vulnerability Resilience, Operations Resilience 


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