PROJECT PLANNING AND PERFORMANCE OF DIGITALIZATION OF PENSION ADMINISTRATION IN KENYA
Abstract
Project Planning is a very critical component of a project and a key determinant for project success. A project plan communicates to the team members what they need to do, how it should be done, and how to know it has been executed with adequate quality. The study sought to examine Project Planning and Performance of Digitalization of Pension Administration in Kenya. The specific objectives of the study were; therefore, to determine the role of financial resource planning and the role of risk planning on the performance of digitalization of pension administration in Kenya. The study was guided by agency theory and the theory of constraints. A descriptive research design was employed in this study. The target population was 116 members of the management team involved in the project, 42 from Enwealth Financial Services Limited and 74 from Minet Kenya. However, a sample of 89 respondents established using the Krejcie and Morgan table was used for the study, 32 from Enwealth and 57 from Minet Kenya. Both stratified sampling and simple random sampling techniques were used in the study. Data was collected using a semi-structured questionnaire. Data was analysed and presented with the help of SPSS version 20 software. The findings revealed that there is a positive and significant correlation between financial resource planning and the performance of digitalization of pension administration in Kenya (r = 0.749 and a p-value = 0.000); and a positive and significant correlation between risk planning and the performance of digitalization of pension administration in Kenya (r =0.593 and p-value = 0.000). It was, thus, recommended that pension administration firms should seek to enhance financial resource planning and risk planning before commencing any project as this enhances the success of the project. In addition, it was recommended that further research be done in other pension administration firms.
Key Words: Project Planning, Financial Resource Planning Risk Planning, Performance, Digitalization, Pension Administration
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