PREDICTORS OF MANAGING GENERATION Z EMPLOYEES IN NAIROBI COUNTY, KENYA

Lonce Wangui Kimani, Dr. Thomas Mose, Lorna Kerubo Nyamwaro

Abstract


The emergence of Generation Z, born between 1995 and 2015, into the workforce presents unique predictors for Human Resource Management (HRM) professionals. This generation is known to have different characteristics and preferences compared to their predecessors, such as a strong desire for work-life balance, flexible work arrangements, and a sense of purpose in their work. Empirical studies have shown that managing Generation Z employees presents unique predictors for HRM professionals. However, while these studies provide insights into the predictors faced by HRM professionals in managing Generation Z employees, there is a gap in the literature regarding the specific predictors faced by HRM professionals in managing Generation Z employees in Nairobi City County, Kenya. This study sought to address this gap by identifying the predictors faced by HRM professionals in managing Generation Z employees in Nairobi City County, Kenya. The study was guided by the following specific objectives; to examine the influence of technology in managing Generation Z employees in Nairobi City County, Kenya and to assess the influence of flexibility in managing Generation Z employees in Nairobi City County, Kenya. This study was guided by Technology Acceptance Model and Social Exchange Theory. The study adopted a cross-sectional survey research design. Targeted population was 623 practicing HR professionals registered under Institute of Human Resource Management Kenya. The study used the Krejcie and Morgan formula to select a sample of 244 members. The sample was selected using simple random sampling. Questionnaire was selected as data collection tool. The study conducted pilot study on 24 individuals to enable pretesting of the questionnaire. The data gathered was analysed using SPSS version 26. The study analysed the data using descriptive and inferential statistics. The findings were presented in tables and figures. This study concludes that technology has a positive and significant effect on the management of Generation Z employees in Nairobi City County, Kenya. The study also concludes that flexibility has a positive and significant effect on the management of Generation Z employees in Nairobi City County, Kenya. Based on the findings, the study recommends that organizations should invest in technological advancements that are relevant to the needs of this generation. This could include providing tools and platforms for remote collaboration, communication, and project management.

Key Words: Predictors of Managing Generation Z Employees, Technology, Flexibility


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References


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