ADMINISTRATIVE DECISIONS AND PERFORMANCE OF NATIONAL POLICE SERVICE IN KENYA

Peter Omolo Awino, Prof. Wario Guyo, Dr. Moronge Makori

Abstract


Administrative decisions play a critical role in enhancing the effectiveness and operational efficiency of law enforcement agencies. This study aimed to assess the effects of administrative decisions on police performance. The research was grounded on Public Administration Theory. A positivist research philosophy guided the study, utilizing descriptive and correlational research designs. A systematic random sampling approach was applied to select 384 officers from a target population of 9,998 officers who had undergone leadership and command training within the NPS. Primary data was collected through questionnaires, with 271 officers responding. Data analysis involved descriptive and inferential statistics, including ANOVA, t-tests, Pearson correlation, and multiple regression analysis. From the study findings, it was concluded that deployment and transfers enable the National Police Service to strategically allocate personnel based on security priorities, operational needs, and resource availability. It was also concluded that effective leadership within the National Police Service is essential for setting strategic objectives, fostering a culture of professionalism and integrity, and inspiring confidence among officers and the public. It was also concluded that Hierarchical structure enhances clear communication channels and this facilitates the flow of information, directives, and operational orders between different levels of command. It was further concluded that Fair and transparent promotion criteria may be associated with higher morale and job satisfaction among police personnel, contributing to better service performance. Based on the findings, the study recommends that national police service should make decisions related to budget allocation determine the availability of resources for training, equipment, and infrastructure, to directly influence the NPS's capacity to combat crime and maintain public safety.

Key Words: Administrative Decisions, Performance of National Police Service

 


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